Last Updated: October 2023

Welcome to CozyNest Store! These Terms and Conditions govern your use of our website (cheapkitchendecor.com) and your purchases from our store. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

1. Our Store & Customers

CozyNest Store specializes in home furniture designed to help you create warm, inviting living spaces. Our target customers are homeowners and renters looking for quality furniture to enhance their home decor, with a focus on dining and seating solutions.

Product Range

We offer carefully selected furniture pieces including:

  • Benches & Ottomans
  • Chairs
  • Dining Chair Sets
  • Dining Chairs
  • Dining Tables
  • Occasional Tables

2. User Responsibilities

As a user of our website and customer of our store, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes
  • Review all product information carefully before purchasing
  • Ensure your delivery address is correct and accessible
  • Inspect products upon delivery and report any issues within 48 hours

3. Products & Services

Product Descriptions

We strive to provide accurate product descriptions, images, and specifications. However, slight variations in color or texture may occur due to monitor settings and natural materials.

Availability

All products are subject to availability. If an item becomes unavailable after you place your order, we will notify you promptly and offer alternatives or a full refund.

Customization

Customized or made-to-order items are final sale and cannot be returned or exchanged, unless defective.

4. Orders & Payment

Order Process

When you place an order:

  • You will receive an order confirmation email
  • Orders are processed within 1-2 business days after payment confirmation
  • You will receive shipping confirmation with tracking information once dispatched

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing

All prices are in US dollars. We reserve the right to adjust prices due to market changes, though orders already placed will be honored at the price quoted at time of purchase.

5. Shipping Policy

Shipping Areas

We ship worldwide except to some Asian countries and remote areas. During checkout, you can verify if we ship to your location.

Shipping Options

  • Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping – For orders over $50 via EMS (15-25 business days after shipment)

Delivery

Delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control. You are responsible for providing a secure delivery location.

6. Returns & Exchanges

Return Window

You may return or exchange eligible items within 15 days of delivery.

Return Conditions

To be eligible for return, items must be:

  • In original condition with tags attached
  • In original packaging
  • Unused and unassembled
  • Free of any damage, stains, or odors

Non-Returnable Items

  • Dining Chairs & Dining Chair Sets that have been assembled or show signs of use
  • Customized or made-to-order items
  • Items damaged due to customer misuse or improper assembly
  • Final sale items (clearly marked at time of purchase)

Return Process

  1. Contact customer service within 15 days of delivery at [email protected]
  2. Receive return authorization and instructions
  3. Ship item with return authorization number clearly marked
  4. Receive refund or exchange within 3-5 business days after we receive and inspect your return

Refunds

  • Processing time: 3-5 business days after we receive and inspect returned item
  • Credit/Debit Cards: 5-10 business days to appear on your statement
  • PayPal: 3-5 business days to appear in your account
  • Original shipping fees are non-refundable

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of CozyNest Store and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Liability Limitations

CozyNest Store’s liability is limited to the purchase price of the product. We are not liable for indirect, incidental, or consequential damages. Our products are intended for normal household use and we are not liable for damages resulting from misuse, improper assembly, or accidents.

9. Privacy & Data Protection

We respect your privacy and protect your personal information. Please refer to our separate Privacy Policy for details on how we collect, use, and safeguard your data.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our site after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Georgia, United States. Any disputes shall be resolved in the courts of Fulton County, Georgia.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Response Time: Within 24-48 hours during business days
Store Address: CozyNest Store, 3306 Stroop Hill Road, Atlanta, US 30309

Thank you for choosing CozyNest Store to help create your warm, inviting home. We’re committed to ensuring your complete satisfaction with our products and services.

– The CozyNest Store Team